| Q: Are you a factory or a trading company? |
| A: We are a factory based on Wenzhou, Zhejiang. Originally, we started as a general packaging company, and now we have grown into a specialist in flexible packaging. |
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| Q: What's the minimum order quantity of your product? |
| A: It is subject to the size of the packaging. The MOQ for bags is 5,000pcs. We also take sample trial orders for small MOQs, please contact us to discuss. |
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| Q: What information is needed to get a quote for a product? |
| A: Product material/bag structure, thickness, sizes, artwork/design, bag, style, quantity, and any other special requirements should be provided with as much detail as possible for a more accurate quotation. |
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| Q: What's the delivery time? |
| A: Generally, the lead time is 15-27 days for new orders and 12-15 days for repeat orders from the confirmation date. |
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| Q: What's the delivery method? |
| A: We can arrange for the product to be shipped by air, by sea, by courier, etc. by customer request. |
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| Q: What's your product range? |
| A: Our factory can produce all kinds of flexible packaging, including coffee bag, pet food bags, food bags, stand-up bags/pouch, zipper bags, spout bags, flat bottom bags, back seal bags/pouches, film roll, shrink sleeves, and so on. |
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| Q: Is packaging design service available? |
| A: Yes, packaging design service can be provided upon customer request. Please contact us to consult. |
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| Q: Can samples be provided? |
| A: Yes, a sample of similar products can be provided for free. For the customized sample, the real sample cost will be charged, which will be refunded to the customers once the order quantity reaches a certain quantity. |
